Job: Patient Account Representative - LDS Hospital, Hospitalists

Location: UT-Salt Lake City
Facility: Medical Group Staff

To provide "Extraordinary Care" to the patients and customers of Intermountain Medical Group through friendly, caring, courteous, and professional service. The Patient Account Representative is to provide effective billing, problem solving and maintenance of financial computer records of all patients. The Patient Account Representative is responsible for maintaining patient accounts from billing through the collections process. The Patient Account Representative will advocate for the patient following Intermountain Medical Group policies and procedures for billing and account management.

The Patient Account Representative must enhance the reputation of the providers and staff of the Intermountain Medical Group, by creating a positive patient experience. The success of the incumbent in this role is highly dependent on the Patient Account Representative having excellent customer service with both internal and external customers.

A High School Diploma or equivalent GED is required.

The incumbent must demonstrate effective communication and interpersonal relation skills.

Basic computer skills are required.

Medical, Insurance, and/or accounting experience is highly preferred. Collections experience in the medical setting is also highly desired.

Hospital/Physician office experience and/or medical terminology is preferred.

ICD 9 and CPT coding experience required. At least one year of billing experience highly preferred.

Spanish language skills preferred.