Job: Holiday/ Seasonal Star Selling Ambassador - Temporary/ Full Time and Part Time Flexible Hours and Weekends: Macy's South Town Center

Overview:

The Star Selling Ambassador position is a key component of the holiday store team that will drive top line sales through supporting the EIC process. It will maximize the efficiency of our selling floor processes through hourly positions that supplement the EIC process during the holiday season, allowing CIC and GSM to remain focused on coaching the associate. The Star Selling Ambassadors primary focus will be on key Family of Business areas.

Key Accountabilities:

Work in tandem with EIC at start of shift and attend the daily GSM turnover meetings to assess staffing, recovery and maintenance concerns in the store. Prepare an action plan for the day or evening.
Ensure proper staffing of departments using the area walk report
Flex customers to open registers when you see a line
Manage change for registers and STIMS for Start Rewards
Assist associates in resolving customer service issues, system overrides
Ensure wrap stand supplies (bags and boxes) are maintained
Manage selling floor maintenance, recovery; cash wrap stands and fitting rooms


Skills Summary:

Take pride in offering all customers outstanding service
Exhibit good communication skills
Takes global ownership and is a team player
Takes pride in condition/cleanliness of selling floor
High level of POS/Systems knowledge


Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.